Global Information Systems Senior Manager, Product Quality, Safety and Innovation


Location: Benton Harbor, MI


Position opening to join our Global Information Systems organization. This role is accountable for the strategy and execution of work supporting:

  • Global Product Quality, Product Safety and Product Innovation information systems capabilities at the Corporation. 

  • Business Relationship Management partnering with the global product quality, safety and innovation business functions.

  • Information Systems program management of multiple small and large projects supporting the strategy.

  • People development and management.

Day to Day

  • Build and manage relationships as a trusted partner with Product Quality, Product Safety and Global Innovation business leaders and regional counterparts.

  • Drive and develop multi-year information technology strategies in support of business vision.

  • Manage and deliver large scale, global, and strategic programs involving annual planning/budgeting, project kick-off, charter development, requirements development, and business process mapping; supporting the vendor selection process (when applicable), managing issues, risks, and change control; managing program schedules, budget, and scope.

  • Manage, coach, and develop team members on their day to day work. Drive engagement and create team-building opportunities.

  • Organizational change management including sponsorship, driving awareness and embedment of key programs and projects.

  • Plan and manage program financial and people resources.

  • Identify and execute on continuous improvement projects driving efficiency in the organization.



What You Need to Succeed

  • Drives and influences sourcing strategies 

  • Drives value at all levels for multiple partners

  • Develops strong relationships with peers and partners

  • Proactively resolves operational and project issues before they become problems - engages executives as needed

  • Drives innovation and process improvement activities. Drives multi-partner process improvement 

  • Knows multiple contracts/PIAs and levers - drives results at all levels of the relationship

  • Has clear written and oral communication skills specifically as it relates to relaying business requirements

  • Experienced leader that has communicated to all levels of the organization

  • Can translate business language into technical actions and vice versa

  • Ability to manage conflict and changing priorities

  • Has driven organizational change management through process improvement initiatives

  • Influential leader that partners well with all areas of the business

  • Has spent significant time coaching, mentoring, and developing members of the organization to continue to grow and develop technical aptitude

  • Has led global team of internal and contracted staff to execute departmental efforts, focused on mentoring and development of employees for continued career development

  • Has managed a cost center, a program budget or a P&L

  • Has a proven track record in understanding P&L and general business financials

  • Capable of creating and selling a business case

  • Bachelor's degree 

  • Experience with people management and engaging with global teams

  • Excellent interpersonal skills with the ability to communicate through all levels of the organization

  • Industry knowledge of product quality, product safety capabilities, product/business innovation and product development processes [preferred]

  • In depth experience working with information systems development life cycles including waterfall and Agile

  • Strong analytical skills, experience solving practical issues, ability to engage and drive consensus among disparate process partners

  • Excellent knowledge of business tools such as financial analysis, process design and productivity measurements

  • Helpful to have ITIL or PMI foundations

  • Possess and display sound judgment, initiative, flexibility and detail-orientation

  • Business Relationship Management mindset (customer oriented)

  • Self-starter, continuous learner and a thought leader with great ability to communicate with and influence several levels of the organization

  • Some domestic and international travel will be required


Endless Opportunities

This employer has big plans for the future, just like you. We understand that it takes preparation and hard work to get there. So, we offer challenging purpose, ownership of your role, great teams, and tools to build your capability. In our performance-based setting, you can take your career in exciting new directions - and as far as you want to go.


What are the nice-to-have skills?
Ideal Candidate: 1. Education: Bachelor’s required - Master’s preferred 2. Certifications: PMP and ITIL nice to have but not required 3. Years Experience: 8+ years PM experience 4. Need to have experience with quality systems and quality improvements, global experience, change management, budgets, and leadership.


If interested please send resume in Microsoft Word Document format to